Service Support

All products are strictly manufactured and tested in accordance with ISO 9001 quality management standards. Besides reliable products, we provide responsive and professional support throughout the entire product lifecycle. We guarantee timely assistance to keep your projects running smoothly.

Hotline Support

Dedicated service line for consultation, warranty and inquiries：Support@eradisplay.com

Warranty Policy

1-year full warranty for the complete unit.
3-year exclusive warranty for display panels.

Remote Technical Support

1-hour fast response for all service requests
Full remote troubleshooting, upgrade & parts guidance

WeChat Customer Service

Scan the QR code to contact our customer service via WeChat.

Long-term Maintenance Service

We offer lifelong maintenance service for all delivered projects.

Within warranty period: Free product replacement and system commissioning for quality defects.

After warranty period: Paid lifelong maintenance is available. We also provide free system upgrades and professional technical solutions for system expansion requirements.

Regular Follow-up & Inspection：We establish exclusive customer files and conduct regular follow-ups for all projects. Before your important events or key usage periods, we will carry out comprehensive remote system inspections to ensure stable operation.

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After-sales Registration

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